Terms & Conditions

By accessing this website, browsing our products, placing an order, or making a payment, you agree to these Terms & Conditions along with our Shipping Policy, Returns & Refunds Policy, Privacy Policy, and other policies published on this website.

If you do not agree with any part of these terms, you should discontinue use of this website and should not place an order.

Novaluxe Health Private Limited sells premium nutraceutical, supplement, and wellness products through this website.

Registered Address: Novaluxe Health Private Limited, B-06, C-106, Block C, Sector 2, Noida - 201301, India

Our products are nutraceutical and wellness supplements designed to support general health and wellness goals. Product descriptions, benefits, ingredients, usage directions, and disclaimers are provided for informational purposes only.

Products listed on this website are not intended to diagnose, treat, cure, or prevent any disease. Customers should consult a qualified healthcare professional before using any supplement, especially if pregnant, nursing, taking medication, or managing a medical condition.

By placing an order, you confirm that you are legally capable of entering into a binding purchase contract and that the information provided by you is accurate and complete.

Products are intended for adult consumers. If you are purchasing on behalf of another person, you are responsible for ensuring that the product is suitable for them.

All prices displayed on the website are in Indian Rupees unless stated otherwise. Prices may include applicable taxes or may show tax details separately during checkout, depending on the website configuration.

Novaluxe Health reserves the right to update product prices, offers, discounts, and availability at any time without prior notice. However, changes will not affect orders already confirmed by us.

Placing an order does not automatically mean the order has been accepted. Orders are subject to product availability, payment confirmation, verification, and fraud-prevention checks.

We reserve the right to cancel or refuse an order if product information, pricing, stock status, payment details, or customer information appears incorrect, incomplete, suspicious, or in violation of these Terms & Conditions.

Payments on this website may be processed through authorized payment gateway partners such as Razorpay or other approved providers.

By making a payment, you agree to the applicable payment gateway's terms, security checks, and payment processing policies. Novaluxe Health does not store sensitive payment information such as card numbers, CVV, UPI PINs, or net banking passwords.

An order will be processed only after payment confirmation is received. If a payment is debited but the order is not confirmed, the customer should contact us with transaction reference details.

If a payment fails, is declined, remains pending, or is not confirmed by the payment gateway, the order may not be processed.

If the customer's bank or payment provider deducts an amount but the transaction is unsuccessful, refund handling will depend on the payment gateway, bank, or payment method used. Such reversals may take several business days.

Refunds, where applicable, will be handled according to our Returns & Refunds Policy.

Orders are shipped according to our Shipping Policy. Delivery timelines are estimates and may vary due to logistics delays, public holidays, weather conditions, regional restrictions, or circumstances beyond our control.

Customers are responsible for providing accurate shipping details. Novaluxe Health is not responsible for delays or failed delivery caused by incorrect or incomplete address information.

Cancellation, return, replacement, and refund requests are governed by our Returns & Refunds Policy.

Because our products are nutraceutical and consumable wellness products, opened, used, damaged, tampered, or seal-broken products may not be eligible for return unless required by applicable law or approved after verification.

Customers agree to use this website lawfully and provide accurate information while placing orders.

Customers must not misuse the website, attempt unauthorized access, interfere with payment systems, submit false information, copy website content without permission, or use the website for fraudulent transactions.

Product information on this website is not medical advice. Individual results may vary based on lifestyle, diet, age, health condition, consistency of use, and other personal factors.

Customers should read product labels, cautions, and usage instructions before use. Discontinue use and consult a healthcare professional if any discomfort or adverse reaction occurs.

All website content, including brand names, logos, product descriptions, graphics, images, layouts, and written content, belongs to Novaluxe Health or its licensors.

Unauthorized copying, reproduction, distribution, or commercial use is prohibited without prior written permission.

To the maximum extent permitted by law, Novaluxe Health shall not be liable for indirect, incidental, consequential, or special damages arising from use of this website, products, payment failures, delivery delays, or third-party service interruptions.

Our liability, if any, shall be limited to the amount paid by the customer for the relevant order.

This website may use third-party services such as payment gateways, logistics providers, analytics tools, and communication platforms. These services operate under their own policies and terms.

Novaluxe Health is not responsible for failures, delays, or errors caused by third-party platforms, banks, payment providers, or logistics partners.

Customer information is collected, used, stored, and protected according to our Privacy Policy.

By using this website, you consent to the handling of your information as described in that policy.

Novaluxe Health may update these Terms & Conditions from time to time. The latest version will be published on this page with the updated effective date.

Continued use of the website after changes are published means you accept the revised Terms & Conditions.

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts in Uttar Pradesh, India, unless otherwise required by applicable law.

For questions about these Terms & Conditions, orders, payments, or customer support, contact sales@novaluxehealth.com or Phone: 9354707076.

Registered Address: Novaluxe Health Private Limited, B-06, C-106, Block C, Sector 2, Noida - 201301, India